Neutral comparison
FareHarbor vs Rezdy
for New Zealand operators
Short answer: both are distribution-strength platforms with very different fee models. FareHarbor is free to the operator, funded by a guest checkout fee — typically 6–8%, not published, set per agreement. Rezdy is a subscription ($49/$99/$249 a month) plus 3% per online booking. Which costs less depends entirely on your volume and channel mix.
Full disclosure: we make GoodKeen, which competes with both — this page also tells you when we’re not the right pick. · Rates checked Aug 2026
Two very different ways to pay for the same job
Both vendors publish self-comparisons that flatter their own model. The real difference is simple: FareHarbor charges your guests, Rezdy charges you. Here’s each on a NZ$10,000 booking month.
FareHarbor
6–8%
typical guest checkout fee — not published, set per agreement
No subscription — the software is funded by a fee your guests pay at checkout, on top of the price you advertise. Its published API fee terms add a separate percentage fee on OTA and API bookings, applied per market.
NZ$10,000 month: your guests pay roughly NZ$600–800 in checkout fees at 6–8%. You pay no monthly bill.
Rezdy
$49–249 + 3%
per month, plus 3% per online booking — region-detected currency, ex-GST in AU
A published subscription — $49/$99/$249 per month — plus 3% per online booking and $0.70–1.00 per offline booking. Gift cards and promo codes need Accelerate, and the developer API needs Expansion — so budget on the tier you actually need.
NZ$10,000 month: about NZ$300 in online booking fees at 3%, on top of your plan — plus $0.70–1.00 for each booking you key in manually.
Want the numbers at your own volume? Run them through the booking-fee calculator.
FareHarbor’s guest fee is typically 6–8%, set per agreement and not publicly listed; its API fee terms (fareharbor.com/legal/api-fee-terms) apply per market. Rezdy’s published pricing: $49/$99/$249 per month + 3% per online booking (region-detected currency, ex-GST in AU), $0.70–1.00 per offline booking. Checked Aug 2026 — check each provider for current rates. Card processing is charged separately by your payment provider.
Where each one genuinely wins
These are both serious platforms. Pretending otherwise would make this page as slanted as the vendor ones.
FareHarbor’s real strengths
- FHDN reseller distribution. FareHarbor’s distribution network connects your calendar to OTAs and agents — if resellers fill your seats, this is the headline feature.
- Mature feature depth. Years of development across tours, activities and rentals — there’s a lot of software here.
- No monthly bill. In a quiet month you pay nothing — the guest fee only exists when bookings do. For a seasonal operator, that matters.
Rezdy’s real strengths
- Published pricing you can budget on. The plans and the 3% online fee are on the website — you can budget before you ever talk to sales.
- A channel manager with a large agent network. Rezdy’s channel manager is the core of its pitch — one calendar feeding many resellers.
- APAC base and a genuine NZ presence. NZ case studies and operator events — more visible history with New Zealand operators than most global platforms.
The fine print, on both sides
None of this is hidden — it’s in the published terms and public record. The vendor pages just don’t dwell on it.
FareHarbor
- No public rate card. The guest checkout fee is set per agreement — you won’t know your rate until you negotiate it.
- Hosted-site IP terms. If FareHarbor builds your website, the custom code, templates and styles remain FareHarbor’s intellectual property — leaving means rebuilding.
- A Dutch-law contract. For NZ operators, the provider agreement is governed by Dutch law.
- A separate API fee on OTA/API bookings. Published at fareharbor.com/legal/api-fee-terms and applied per market, on top of the checkout fee model.
Rezdy
- Plan gating. Gift cards and promo codes need Accelerate; the developer API needs Expansion. Budget on the tier that has what you’ll actually use.
- Region-detected, ex-GST pricing. Advertised numbers are region-detected currency, ex-GST in AU — confirm what an NZ business is actually billed.
- Post-merger support strain. Operator reviews report slower support since the 2023 merger that brought Rezdy, Checkfront and Regiondo under one roof.
Per FareHarbor’s published legal terms (fareharbor.com/legal), Rezdy’s published pricing, and public operator reviews, checked Aug 2026 — read the current documents before signing.
Decide on your channel mix, not the feature lists
The feature grids mostly cancel out. The question that actually splits the field: where do your bookings come from?
Mostly OTA and agent bookings?
Then this really is a two-horse race, and you should pick on distribution fit: which platform’s reseller network actually carries your kind of product in your region — FareHarbor’s FHDN or Rezdy’s channel manager and agent network. And to be plain about it: GoodKeen is honestly not your tool here — we don’t connect to OTAs at all. Our FareHarbor comparison and Rezdy comparison both say the same thing.
Mostly direct bookings from your own website?
Then neither fee model makes much sense for you. FareHarbor’s checkout fee taxes guests your own marketing brought in; Rezdy’s 3% clips bookings its channel manager had nothing to do with. You’d be paying distribution-scale fees without using the distribution.
That corner is what GoodKeen was built for: a hosted booking page or a widget that adds booking to your own website, flat NZ$0/39/79 a month, and 0% booking fees to you and your guests — with drawn-signature waivers and NZ-law gift cards on every plan, including Free.
Side by side
We’ve added a GoodKeen column, clearly labelled — ignore it if you’re OTA-driven.
| FareHarbor | Rezdy | GoodKeen (that's us) | |
|---|---|---|---|
| Software cost | Free — funded by guest checkout fees | $49/$99/$249 per month — region-detected currency, ex-GST in AU | Free ≤25 bookings/mo, then NZ$39 or NZ$79/mo |
| Fee per online booking | Typically 6–8%, paid by guests — not published, set per agreement | 3% per online booking; $0.70–1.00 per offline booking | 0% — to you and your guests, on every plan |
| Published rate card | No — checkout fee set per agreement; API fee terms published, percentage per market | Yes — plans and the 3% fee are on the website | Yes — three NZD prices on a public pricing page |
| OTA & agent distribution | FHDN reseller network — a genuine strength | Channel manager with a large agent network — the core of the pitch | None — built for direct bookings only |
| Gift cards & promo codes | Gift cards included | Both need the Accelerate plan; developer API needs Expansion | Both on every plan, incl. Free — NZ-law gift cards, 3-year minimum expiry |
| Currency & contract for NZ | Fee set per agreement; Dutch-law provider contract | Region-detected currency, ex-GST in AU — confirm your NZ billing | NZD, NZ-law agreement |
| NZ support | Served from Sydney | APAC base, genuine NZ presence — operator reviews report support strain since the 2023 merger | Based in New Zealand |
Based on each provider’s published pricing, legal terms and public information, checked Aug 2026 — check each provider for current rates and terms.
Frequently asked questions
Want the one-on-one versions? See GoodKeen vs FareHarbor and GoodKeen vs Rezdy, or the full NZ booking software comparison.
Selling direct? Keep the whole ticket price.
0% booking fees to you and your guests, flat NZD pricing, waivers and gift cards on every plan. Free forever up to 25 bookings a month — no credit card required.